Frequently asked questions
How do I receive the sessions?
The sessions will be sent out daily, to the email you provided when registering. Please make sure you check your junk mail and save us as a contact to avoid them being delivered to your junk mail. Emails will be delivered from firstname.lastname@example.org.
I didn’t receive my email?
Please make sure you check your junk mail and save us as a contact to avoid them being delivered to your junk mail. If you still haven’t received your email please email@example.com.
What if I can’t do the session at 0730 in my local time zone?
If you can’t make it at 0730 in the morning, don’t worry you will still have access to the sessions through your email and can complete at any time. The idea of encouraging people to participate at 0730 in their local time zone is to create solidarity and unite everyone, it creates a virtual ripple of wellness, where people will be taking part 24 hours a day across the world. It also helps encourage people to stick to a routine during these challenging times. But please complete at a time that suits your schedule.
I’m currently supporting my local gym as they work to offer online solutions to members, can I still take part?
Yes, this is an inclusive campaign, creating a strong, global community of support and encouragement, to help us all look after our health and wellness. The World Wellness Circle is designed to compliment any other exercise program you may be doing, use the hashtag #worldwellness circle on your posts to help and drive the movement and motivate others to continue to look after their physical and mental health.
What if I can’t pay for the sessions?
What does ‘donate what you can?’ mean?
We offer registration for the World Wellness sessions with the option of selecting how much you want to donate to support batyr and the work they are doing to support the mental health and wellbeing of young people. No matter how much you donate, you'll be getting the same sessions as everyone else.
Where does the money raised go?
100% of the proceeds of your registration will go towards batyr, the preventative youth mental health charity. batyr run programs that smash the stigma of mental health and encourage young people to reach out for support when needed. They are currently working hard to bring young people a digital solution to support them now and in the future.
How do I know that this is legitimate?
What if I have an injury?
Are there fees deducted from my registration?
Is this tax deductible?
Yes, suggested text: Donations of $2 or more to a non-profit organisation like batyr, that has Deductible Gift Recipient status with the Australian Tax Office (ATO) are tax deductible, depending on your own personal tax position. For rules and guidelines about tax deductible donations, visit the ATO website.
What does the World Wellness Circle mean?
Is it too late to sign up?
It is never too late! You can sign up any time of day or night that you have an Internet connection. Every World Wellness session counts towards creating a stronger community.
Can I get the emails in another language?
English is currently the only option. You can look into caption translators if you would like a different language.
How do I organise a session and get it listed on your website?
If you’re an expert in the field of mind, body or spirit and would like to host a session please get in touch by emailing Sheree Webber firstname.lastname@example.org
I am not from Australia, can I still participate?
Yes! As these are virtual wellness sessions, there are no geographical boundaries to participation. We encourage everyone from around the world to join us in mind, body and spirit activities, as well as to raise funds for youth mental health.
I can’t watch the videos or hear the sound.
Streaming our videos requires that you have a high speed Internet connection. If the video is starting and stopping, then the issue may be a slow Internet connection. Also try accessing the video with a different web browser - Internet Explorer, Firefox, Safari or Chrome. Please try removing your cookies and reboot your computer to see if that helps. Your system may be loading an old version of the page. Please check the volume and audio capabilities of your computer.
How do I stop my email subscriptions?
Click the unsubscribe link at the bottom of any of the emails you’ve received from the World Wellness Circle to unsubscribe. Once you have unsubscribed you will no longer receive the daily wellness sessions and will need to register again to recommence the emails containing your daily sessions.